Alhamaed

Our Quality Framework

Since our inception in 1990, quality has been the foundation of everything we do — from the way we receive a product to the moment it reaches the patient. Across three decades, we have earned the trust of healthcare partners across Saudi Arabia through consistent, certified, and fully compliant operations.

Quality Assurance

End-to-end product integrity
Zero-tolerance deviation policy
Batch traceability across the supply chain
Continuous process improvement culture

Storage & Handling

Cold chain & temperature-controlled facilities
GDP-aligned warehousing practices
Contamination prevention protocols
Regular facility audits & calibration

Operational Excellence

Real-time performance monitoring
KPI-driven continuous improvement
Lean operations across all distribution stages
Rigorous internal audit cycles

Compliance & Governance

Fully aligned with SFDA regulations
Saudi healthcare regulatory frameworks observed
Transparent reporting & accountability
Robust SOPs & change control systems

Certifications

Since its establishment in 1990, Al Hamaed Medical Company has upheld the highest standards of quality, safety, and environmental responsibility, demonstrated through its ISO 9001, ISO 13485, ISO 14001, and ISO 45001 certifications, serving the evolving healthcare sector in Saudi Arabia.